Why doesn't the support team return my emails?

Question

I've emailed the support team several times but cannot get a response. I've also called both phone numbers and one has a full mailbox and one just hangs up.

Answer 1

It is unclear why the support team is not responding. However, the user may want to try reaching out to the company via social media or through any other available channels. If the issue persists, it may be necessary to consider alternative software options.