Why doesn't Copy Trans change photos to jpeg?

Question

I installed copy trans, selected the HEIC files and right clicked to select "Convert to Jpeg with Copy Trans" but nothing happened. The files are still HEIC.

Answer 1

It seems that the CopyTrans Control Center program did not successfully convert the HEIC files to JPEG. There could be several reasons for this issue, such as a compatibility problem or an error within the program. I would suggest reaching out to the CopyTrans support team for assistance in troubleshooting the problem. They might be able to provide specific instructions or a solution to resolve this issue.