Regarding the question, it seems that the smart cart (possibly meant to be "smart card") cannot be opened. Without further information, it is difficult to provide a specific answer. However, the user can try the following troubleshooting steps:
- Ensure that the smart card reader is properly connected to the computer.
- Check if the necessary drivers for the smart card reader are installed.
- Verify if the smart card itself is inserted correctly.
- Restart the computer and try again.
- Consult the user manual or contact the manufacturer for further assistance.