How to reinstall ClickBook to my new computer?

Question

I have used Clickbook for a number of years, and have upgraded to Version 15. However, I have changed computers and when I have tried to reinstalled the software, using the setup file, I receive this error message...
Error: The PrintProcessor cbwp.dll is missing from the install directory. The printer name is invalid. How do I find and install the missing cbwp.dll file?

Answer 1

To reinstall ClickBook on your new computer, you need to make sure that you have the cbwp.dll file.

1. First, try to locate the cbwp.dll file on your old computer. It is typically found in the ClickBook installation directory. Copy the cbwp.dll file onto a USB drive or any other portable storage device.

2. On your new computer, open the ClickBook setup file and start the installation process. When you encounter the error message, click "OK" to close it.

3. Go to the installation directory of ClickBook on your new computer and paste the cbwp.dll file into that folder. This should resolve the missing dll file error.

4. Once the cbwp.dll file is successfully copied, try running ClickBook again. It should now work properly on your new computer.

If you are still facing any issues, you may need to contact the ClickBook support team for further assistance.