The software not showing up when selecting "show all windows" could be due to a compatibility issue, a configuration problem, or a potential bug in the software itself. Here are a few potential solutions you can try:
1. Check if there are any updates available for the NovaStudio software and install them.
2. Try running the software in compatibility mode for an older version of Windows.
3. Make sure your laptop meets the minimum system requirements for NovaStudio.
4. Try reinstalling the software, ensuring that you have a stable internet connection during the installation process.
If none of these solutions work, it might be helpful to reach out to the software's support team for further assistance.