The download file fails, why?

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asked by about Free WMA to MP3 Converter
edited by

C:\Users\DonH\Downloads\free-wma-mp3-converter.exe - 926 kb
Fails with this message:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or the command-line sxstrace.exe tool for more detail.
I am running win10 pro.

1 Answer

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No avatar answered by (92.1k points)

The error message suggests that the side-by-side configuration of the application is incorrect. You can try the following solutions to resolve the issue:
- Install the Microsoft Visual C++ Redistributable package for the corresponding version of your Windows (x86 or x64).
- Run the command-line tool "sxstrace.exe" as mentioned in the error message to get more details about the issue.
- Make sure you have downloaded the correct version of the software compatible with your operating system.
- Try downloading the software from a different source or website to ensure the file is not corrupted.
- Contact the developer or support team of the "Free WMA to MP3 Converter" program for further assistance.

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