When I ask it to print it comes out all filled in black where word should be. How to fix it?

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asked by about 5D Embroidery
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The Print test page when I ask it to print it comes out all filled in black where word should be

1 Answer

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answered by (89.4k points)

This issue may be related to a configuration setting in the program or a printer driver issue. To fix it, you could try the following steps:

  1. Check the program settings: Ensure that the program is not set to print in black or grayscale only. Look for any options related to printing or text color settings and adjust them as necessary.
  2. Update printer drivers: Make sure you have the latest drivers installed for your printer. Visit the printer manufacturer's website and download/install any available updates for your printer model.
  3. Test with a different printer: If possible, try printing with a different printer. This will help determine if the issue is specific to your printer or if it persists across different devices.
  4. Contact software support: If the above steps do not resolve the issue, reach out to the software's technical support for further assistance. They may be able to provide specific troubleshooting steps or a solution to the problem.

Please note that without more detailed information about the specific software version, printer model, and any error messages, it is difficult to provide an exact solution.

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