Cant`find my files from dowlnoad

Question

Hi Esee Cloud Community,

were can i find the files when i use the download function of eseecloud. I still searched in the programm folder, the folder for the documents and videos - nothing. When i start the the download of an recorded file i see the progress bar until the dowload finishes. The there is a sign for playing the donwloaded file, but with this sign i come to the folder "my own files" where i also cant find the donwloaded files.

Thanks for your support.

Greetings Andy

Answer 1

I have the same issue. I download some videos, it finished, the download folder is empty.

But you can solve that easily by running Esee Cloud as admin. That will make the program be able to write the video files in the system folder.