Modified check and not printing modification on check

Question

Hello,

We have modified our payroll check in Dynamics GP, however when we print to create-a-check the changes/modifications don't print. the check is still at our old format! How do we troubleshoot this?

Answer 1

This question is related to software and it is in English.

To troubleshoot the issue of the modifications not printing on the check in the "Create-A-Check" program for Windows, you can try the following steps:

1. Make sure you have saved the modified payroll check template in Dynamics GP.
2. Verify that the modified template is selected as the default check format in the "Create-A-Check" program.
3. Check if there are any specific settings or configurations in the "Create-A-Check" program that need to be adjusted for the modified check format.
4. Ensure that all necessary updates or patches for the "Create-A-Check" program and Dynamics GP are installed.
5. If the issue persists, reach out to the support team of the "Create-A-Check" program or Microsoft Dynamics GP for further assistance, providing them with specific details about the modifications made and the printing issue encountered.