Hi, it's Missy from Coolcut team.
Follow the steps in picture you can easily find 5 ways to contact us in Coolcut.
Anytime you you wanna cancel subscription please feel free to send email for us: firstname.lastname@example.org we would help to cancel. And of course it will be more convenient if you pay by paypal which support control of all your subscription with on click by yourself.
In order to make Coolcut more friendly for user we have added contact link and user guide in our website too. It will be update in next version that will update in December.
Thanks for being our user.