Unfortunately, without more specific information about the issue, it is difficult to pinpoint the exact cause of the slowdown. However, you may try the following steps to troubleshoot and potentially remedy the issue:
- Ensure that all PCs have the latest updates and patches installed for both the Windows operating system and the Ply Gem AccuQuote software.
- Check for any conflicting software or background processes that might interfere with AccuQuote's performance. Disable or uninstall any unnecessary or resource-intensive applications.
- Verify that there are no hardware issues by running diagnostic tests on the affected laptops, such as checking for overheating or insufficient RAM.
- Contact Ply Gem support or their technical team for specific troubleshooting steps or any known issues related to the AccuQuote software.
- If possible, compare the hardware specifications of the laptops experiencing the slowdown with the desktops that are not affected to identify any potential differences that might contribute to the issue.
Addressing the problem directly with Ply Gem's technical support or seeking assistance from an IT professional may provide more accurate and effective solutions tailored to your specific setup and environment.
