The issue with The Asset Manager 2.1 not opening could be due to various reasons, such as compatibility issues or corrupted program files. To resolve this issue, you can try the following steps:
1. Restart your computer and try opening the program again.
2. Check for any available updates for The Asset Manager software and install them.
3. Right-click on the program icon and select "Run as administrator" to see if it opens successfully.
4. If none of the above steps work, you may need to reinstall the program. Uninstall it from your Windows 7 desktop, then download the latest version of The Asset Manager from the official website and reinstall it.
5. If the issue persists, you can contact the software's customer support for further assistance, providing them with your specific error details.
Please note that the phone number provided in the question should not be shared as it may lead to privacy concerns.