Error message when running the exe

Question

I ran the setup which loaded all the files. WhenI run the EXE file on a windows 10 64bit laptop it tells me the application failed to run because its side-by-side configuration is incorrect. Any advice on how to resolve this?

Answer 1

The error message "side-by-side configuration is incorrect" typically indicates an issue with the system's Microsoft Visual C++ Redistributable packages. To resolve this, you can try reinstalling the required versions of Visual C++ Redistributable packages on your Windows 10 64-bit laptop. You can download them from the official Microsoft website. Make sure to install both the 32-bit and 64-bit versions if necessary. After reinstalling, restart your laptop and try running the program again. If the issue persists, you may need to contact Trimble support for further assistance.