maltron bioscan windows 10 compatibility

Question

I have recently installed windows 10 on my system and re-installed my Maltron Bioscan 916 software, transferred the database files from one harddisc to the new one.
When I open the program, the historic client data appears in the software
The problem is that I cannot Upload data from the Maltron Bioscan device to my computer
Could you please help me ?

Answer 1

Yes, I can help you. It seems like there might be an issue with the compatibility of Maltron Bioscan 916 software with Windows 10. To resolve the problem, you can try the following steps:
1. Make sure you have the latest version of the Maltron Bioscan 916 software that is compatible with Windows 10.
2. Check if there are any updates or patches available for the software on the manufacturer's website.
3. Ensure that the necessary drivers are installed for the Maltron Bioscan device on your computer.
4. Try connecting the Maltron Bioscan device to a different USB port on your computer.
5. Restart your computer and then try uploading the data from the device again.
6. If the issue persists, you may need to contact the Maltron Bioscan support team for further assistance.