How to find the device with SNMP Manager

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asked by about WatchPower

I try using three first parts of the ip that my pc has in my LAN and click "Scan" but the SNMP Manager cannot find the device. I have the USB cable also connected, but I cannot get any connection to the inverter. What can I try more?

1 Answer

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answered by (91k points)

It seems like you have already tried using the SNMP Manager with a partial IP of your PC but it cannot find the device. In addition to that, you have connected the USB cable but still cannot establish a connection to the inverter. Here are a few additional steps you can try:

  1. Make sure that the inverter is properly connected to your PC via the USB cable. Check if the cable is securely attached at both ends.
  2. Verify that the USB drivers for the inverter are correctly installed on your computer. You may need to install specific drivers provided by the manufacturer of the inverter.
  3. Restart your PC and try running the WatchPower program as an administrator. Sometimes, administrative privileges are required for certain operations.
  4. Double-check the IP address of the inverter and ensure it is correctly entered in the SNMP Manager. Consider trying different IP addresses or contacting the manufacturer for the correct IP configuration.
  5. If possible, try using a different USB cable or even a different USB port on your PC to see if that resolves the connection issue.
  6. Consult the user manual or documentation provided with the inverter or the WatchPower software for any specific troubleshooting steps or recommendations.

If none of these steps resolve your issue, you may need to seek further assistance from the manufacturer of the inverter or the software developer.

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