It seems like there may be an issue with the compatibility of the printer and the "Barcode Label Maker Starter Edition" software. However, without further information, it is difficult to provide a specific solution. It is recommended to check if the printer is properly connected, drivers are installed correctly, and if there are any specific settings or requirements for the program to work with the printer. It may be helpful to consult the program's documentation or reach out to the software's support for further assistance.