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Why the program freezes after I input the product key?

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asked by about NeuroActive MEMO
edited by

After product key input page is completed the program freezes.

1 Answer

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answered by (329k points)

If you're trying to activate this application with a regular user, then you'll encounter issues especially if the software stores the activation info in the registry. Local users without administrator access don't have rights to modify registry keys directly or indirectly (eg. program's installation).

I believe this is the same problem. Right click the software's icon and choose Run as Administrator then input the registration data. Afterwards, test NeuroActive MEMO functionality.

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