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Why the program freezes after I input the product key?

0 votes
asked by about NeuroActive MEMO
edited by

After product key input page is completed the program freezes.

2 Answers

0 votes
answered by (329k points)

If you're trying to activate this application with a regular user, then you'll encounter issues especially if the software stores the activation info in the registry. Local users without administrator access don't have rights to modify registry keys directly or indirectly (eg. program's installation).

I believe this is the same problem. Right click the software's icon and choose Run as Administrator then input the registration data. Afterwards, test NeuroActive MEMO functionality.

0 votes
answered by

I enter my serial number and click next. I go to another page that asks for an activation code. It gives a web address to go to. I go to the site and there is no activation code.

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