Yes, you are supposed to use the Windows or Mac platforms in order to update the device you have.
Here are the system requirements for the Plantronics MyHeadset Updater:
- Windows Vista SP2, Windows 7, Windows 8, Windows 10
- Mac OS versions Yosemite (10.10), El Capitan (10.11), Sierra (10.12)
Visit the following page to obtain additional details about compatibility, manuals, and supported devices.