I have asked Soundtaxi support for support (this year and last year) and all I get is an auto reply that they will get right back to me. They never have.
I've browsed the website of Soundtaxi and the only thing available for contacting them is a form. I've looked for a phone number or something like that but didn't find anything.
Insist sending emails through the form because currently, this is the only way to reach them: http://www.soundtaxi.info/support_area_form.php