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Problem with freezing.

0 votes
asked by (140 points) about SmarThru
edited by

I have a problem with SmarThru 4 freezing when attaching to email (it's connected to A Samsung M2070 printer). I then have to restart laptop to unfreeze and start all over. Solution?

1 Answer

0 votes
answered by (309k points)
edited by

There could be many reasons why this is happening, like:

  • maximum file size limit reached
  • bug in the application
  • faulty installation
  • unsupported file.

The only thing I recommend is to reinstall the application and from the start, you've checked 3 of those reasons.

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