Please, could you send us an invoice for the order of the Webvati Software Previous ProThemes Release- invoice No. 8VLYS to M.Hahn@licom-alphacam.com? Many thanks and best regards.
Check the following answer to the question that appears to be related: http://answers.informer.com/155786/blacklist-user-info
You have to contact the developers in order to obtain an invoice for your purchase. No one around here has access to their database with payments.
Additionally, check the following support page as well: http://support.videomakerfx.com/support/discussions/topics/1000062752