Thank you so much for your response and the problem is solved! We have another pagemaker issue we deal with that I'm wondering if you can shed light on. When we are printing 2-sided 11x17, folded brochures, sometimes a spare blank paper gets printed with each brochure. Another issue I'm having is even though I'm requesting 2-sided printing, 2 pages get printed. Thank you in advance for any help you can give! Kelly