I am able to connect and get reports of FPA 5000, but not able to upload and download configurations to it.
I've studied the available information and found out that the issue you've mentioned above is actually explained in one of the manuals. There are clear instructions on how to properly configure the application and perform all the available operations.
Access the following link to download the user guide in PDF format: http://resource.boschsecurity.com/documents/Special_enUS_10161094027.pdf
Note: The file should open in a browser that supports the PDF format, but if it doesn't do that, then here is a list with some apps you can install to open PDF files: http://software.informer.com/search/pdf+reader