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Open files component is not working.

0 votes
asked Feb 12 by Guest #42087416 (120 points) about Software Informer
edited Aug 25 by Alex Urbach

I have been using this program for years and it works very well until a while ago, one feature I liked a lot was I was able to see open files under that heading but after several updates (and yes I even went as far as doing a complete uninstall using a third party uninstaller in the end) it no long displays anything. I have Windows 10 64 bit Home edition and run SI from an Admin account, I even select run as Admin to be sure, any idea why it is not working, I have the latest edition 7.1.0.5359, not sure if 32bit or 64bit architecture makes any difference, I use to run this on an old computer system with 32 bit architecture.

1 Answer

0 votes
answered Aug 25 by Alex Urbach (306,420 points)

If you have issues with the SI client, then I recommend opening a ticket on the Support page to address this properly.

Visit the following page and fill the forms. You can even link this question if you don't want to write again.

Also, update to the latest version from the official website and check the way it works one more time.

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