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What is the PRTK Code?

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asked by about Upsmon
edited by

I've owned a half-dozen Xfinity UPSs from Tiger Direct, for a long time, but the programs on the DVDs no longer work for Windows 10 Pro X64. I downloaded and installed the latest version on your site, but before it'll work it wants a PRTK code (it says it's located on the UPS data label, but where would that be? I need the latest version in order to protect my 2 servers, 4 PCs and 2 Laptops.

1 Answer

0 votes
answered by (309k points)

I've searched the web for your inquiry and it appears that you have to contact the local reseller of UPSMON or the one from where you've acquired the devices to ask them about the PRTK code. There are many users online who have the same issue as you.

It's said that the PRTK code is printed on the UPS Data label, but no one can find it. Their website doesn't provide anything in terms of PRTK information. There is a button on the page, but it does nothing(linking, downloads, troubleshooting, etc).

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