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Difficulty in getting any VueScan version to run on my Windows 8 or 10 machine.

0 votes
asked Feb 1 by Dr. Sam Williams about VueScan
edited Feb 2 by Alex Urbach

Today I've repeatedly tried to open and run both the 32 and 64-bit versions of VueScan and haven't been able to get either of my machines to even acknowledge the presence of my old trusty HP ScanJet 5370C scanner. The suggestions given do not seem to work. What am I doing wrong? Thanks.

1 Answer

0 votes
answered Feb 2 by Alex Urbach (306,420 points)

You've probably tried to install and older version of the software, because the one released on the official page: 9.5.67 is fully compatible with the Windows 10 and Windows 8 software.

I recommend you to remove the current version installed on your PC and then download the latest one from the following link: https://www.hamrick.com/old-versions.html

To better clean the remains of the old version of VueScan, run the Registry tool from CCleaner.

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