First time here? Check out the FAQ!
x

Password information.

0 votes
asked by about QuickBooks Simple Start 2009
edited by

I closed my Quickbooks tonight by accident and it won't reopen without a password. I have the license number, but not sure of the other info and it won't authenticate. I do not remember setting up a password. If I did I'm sure I would have written it on the sleeve with the CD in it. How can I get back into my program? Please help! Not sure when I backed up last!

1 Answer

0 votes
answered by (236k points)

That issue is caused by the UAC and Windows. When it asks for a password, simply enter the username and password for your Windows account then it should work properly.

I've checked various websites and users complained about this issue as well, but it appears there is something wrong with the UAC. Entering your Windows username and pass will fix this issue you're having.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...