That happened because the software lacks compatibility with Windows 10 operating system. I've checked the available page and the current version of the software and not even this one supports Windows 10.
The currently supported versions of Windows are: Windows 2000, XP, Vista, and Windows 7.
To run the program on Windows 10 (it might not work!), right click the installation package and go to Properties > Compatibility and select Windows XP Service Pack 2 or 3 from the list, then tick the Run as Administrator list.