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How to play recordings in iTools?

0 votes
asked by about Oxford iTools
edited by

I can't play audio recordings in my Oxford iTools. When I try to play a recording, the audio window shows the VLC player icon and pressing play button - nothing happens - there is no sound. My speakers work properly and I can play audio recordings in other programs.

1 Answer

0 votes
answered by (309k points)

VLC might have issues with the playback because of compatibility with the codecs or the lack of codecs, but this is rather unusual to happen since VLC is known to support all the video formats there are except the proprietary ones. If you believe this is an error with the software, reinstall it as it's available and updated to support new features, but if the video file is corrupted, then you have to acquire it again.

In most of the cases, when only the Audio is playing, there are no available video decoders to decode the image.

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