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Problem with USB driver.

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asked by about Sunny Data Control
edited by

The latest Sunny Data Control Software (3.9.3.4) can not communicate anymore with the datalogger Sunny Beam (Snr:45009, Version:F).

Windows Hardware Manager tells me, there is a problem with the USB driver. I downloaded and tried to reinstall the driver for the USB connection, but the update was not successful, driver is still invalid.

Strangely the software did work for a while, but maybe a Windows 10 update caused this problem!?

Used OS: Windows 10 / 64-bit

Is there a known problem with the signature of the driver in Windows 10? Is Windows 10 supported by Sunny Data Control? Could you please provide me any help for this problem!?

1 Answer

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answered by (264k points)

The only software I have found on the official website is Sunny Design. It's not specified exactly the supported operating systems, but it appears it has a version close to the one you've mentioned above.

Secondly, in Windows 10, you have to disable Driver Enforcement because failing to do so will also render your device useless. If the drivers aren't signed for Windows 10, you won't have the possibility to install it.

To disable it: Start > Settings > Update and Recovery > Recovery > Advanced Startup > Restart > Troubleshoot > Advanced options > Startup Settings > Press key 7 > Restart.

Once the Driver Enforcement is disabled, install the old driver and accept the warning.

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