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I have a charge for $19 on my Paypal account.

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asked by
edited by

A $19 charge appeared on my Paypal account for the following:

Transaction ID: 8D864462TE013312Y
Invoice ID: Explaindio Designers Club (Commercial Rights) trial (1472462364)

Please cancel this subscription, and let me know it has been cancelled.

Thank you,
Dennis L Williams

1 Answer

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answered by (309k points)

You will have to use the link below to learn how to request a refund for the purchase. Make sure to change your PayPal password and contact your bank because this was possibly done in a fraudulent way.

Refund page: http://evcsupport.explaindio.com/support/solutions/articles/5000522169-how-can-i-file-a-refund-request-

PayPal website: https://www.paypal.com/us/webapps/mpp/home

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