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Recording audio calls with Skype.

0 votes
asked by about Evaer
edited by

Have had Evaer for about a year. About a month ago Evaer recommended I update it, so I did. Ever since then when I record a Skype call, all is fine when only 2 parties are on the line. Once a 3rd person is added, the primary caller (me) does not record. And the other two parties are nearly un-audible with loud echos. I've reached out to customer service, but they are very slow to respond.

2 Answers

0 votes
answered by (309k points)

You must be doing something wrong because, according to the developer's description, the software supports up to 10 users.

This is extracted from the developer's website:

Supports recording single Skype video calls, Skype screen sharing sessions and up to 10 way Skype group video calls.

If you have issues with it, completely remove it and then download the latest version from the official website and reinstall the application.

Note: Make sure to use your serial or licence to activate the product to enjoy its full features.

0 votes
answered by (260 points)

Record your Skype for Business meeting
Click the More Options button, and choose Start Recording.

During your Skype for Business meeting, click Start Recording
If the recording option is dimmed, your audio might not be connected. Click the mic icon to connect audio, then try again.

Use the controls at the bottom of the meeting to pause, resume, or stop the recording.

Use the controls to Pause and Stop recording buttons

To see who else is recording, point to the red recording button.

When you’re done, click Stop Recording.

All recordings have stopped message displayed in your Skype for Business meeting

Skype for Business automatically saves the recording in MP4 format that plays in Windows Media Player.

You can exit the meeting while the recording is being processed.

Note - If you want make more via video calling then you should download iMessage On PC

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