I've been using the software for 2 years. Now, it asks for password. What password does it refer to? It asks a password for all existing templates.
You should try ADMIN as username and ADMIN as password, as the developers specified on the official website. You can change the password, but not the username and if you forgot the password, then the only way to get access to the application is by reinstalling Windows.
You can check this information on the following website: http://www.hiti.com/CardPrinter/EN/Support/download_detail.asp?model=CS-320&dsid=CDS&dtype=Software
asks password only if I will connect to database excel, etc. Why this case can happens?
And password ADMIN cannot work.