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Viber message was sent, but does not show delivered or read even if the person is online.

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asked by about Viber Messenger
edited by

Hi, please let me understand what happens here: the message was sent to Viber account, but it did not show delivered or seen, but person has been on account several times since then - is it possible that this message wasn't seen/read?

Thank you.

1 Answer

0 votes
answered by (329k points)

Yes, it's possible that the message wasn't seen or read or you have been blocked from communicating with that person. In some cases, for a message to arrive to its destination, a friendship is necessary to be established between you and the other user you want to communicate with. If you are not friends, send him/her a friends request and when he/she will accept it, retry the messages you have sent.

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