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I have bought program and have key but it will not unlock.

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asked by about PhotoJam Pro
edited by

I have bought a program and have a key, but it does not unlock.

1 Answer

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answered by (329k points)
edited by

Make sure you've typed the serial number exactly as in the email received after the purchase has been made. Sometimes you need to launch the software as administrator in order to accept your key if it needs to modify or call a file located on the system partition. If it doesn't work, then contact the seller/developer and explain. He should have the possibility to check the availability of the key for you.

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