Do you still provide the Adobe Master Collection CS3?

Question

I got a copy of Adobe Master Collection CS3 from JB-Team about 4-5 years ago, I think. I need another copy of Adobe Master Collection CS3 to continue using "My Ultra Virtual" sets plugins and filters. My current copy no longer works. I suspect because I may not have deactivated it before moving on to another computer which is long gone now.

Answer 1

As a matter of fact, there are many other users who still use previous versions of CS3 because those versions simply work normally and because the upgrade price is sometimes way to high. However, if you didn't deactivate the serial, then I recommend contacting the Adobe Support team because the product you have purchased is still yours and you are entitled to use it even if the serial number has been lost or stuck on a machine. Adobe should be able to unlock it by replacing it and blacklisting the other one.

Use the following link to reach Customer Care: https://helpx.adobe.com/contact.html

Provide all the data and they should replace the serial number or provide a solution to this issue.