A new employee not earning vacation or sick time.

Question

Our Optima Attendance Controller program is the version after version 6. We entered a new employee but it is not earning any vacation or sick time. We do the accrual manually not only once a year. Please help. Do I need to delete the employee and create it again?

Answer 1

I've checked the available websites for this procedure, but there is nothing to indicate the correct procedure for when the sick time is missing from the application and an employee. I recommend you remove the employee and then create it again in the database, because this could be a simple error that doesn't count the sick time, therefore a simple recreation might fix it.