On January 21, 2016 I purchased a copy of CinEX HD v18.104.22.168 from you (paid to IFoerster through Paypal). I am currently trying to use that application, but I am having problems. Upon checking for updates through that application, I get no results. However, I noticed at your website that a new version, v22.214.171.124 is currently available. Moreover, I attempted to log into the Member area and was asked for an ID and password. You will not recognize my name, email address or anything else regarding my purchase.
Kindly allow me to update/upgrade or whatever is necessary to update the program I paid for.
My transaction ID is 4NJ818665F6232329.