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Issue with Photo Recovery's license code.

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edited by

In November 2014, I purchased Photo Recovery and the Order ID was: 3C9GQUX-AAP6T7. I have just tried to install on my new computer but I get the message that the code is INVALID. How can I fix this?

Thank You
Malcolm Hamilton
malcolm_hamilton@bigpond.com

1 Answer

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answered by (329k points)

Some serial numbers are limited to a certain number of activations. If you've used all of them, then you have to contact the developers, and if it's possible, a new key will be emailed to you.

Unfortunately, I didn't find the software you mentioned which means you need to use the email where you received the serial number to obtain the contact address. Use that and report this issue to them.

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