Entire print screen does not show up - Lower part with print button and other info is hidden.
The first thing to check is the printer. Go to Device Manager and check to see if there is an item with yellow. Additionally, make sure that the printer is ready and turned on. However, from what you're saying, this could be a minor issue with the application's interface since you can't see the whole printing window. Try repairing the software and then access the Print menu again.
Use the support page to obtain additional information: http://www.novadevelopment.com/support/customer_service/index.html