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Information format received from SignEnd is incorrect.

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asked by about OPTEC VGA Sign controller
edited by

I am trying to reconnect to our LED Marquee. When I requested sign information (checking my handshake with the sign), I received the message: "Information format received from SignEnd is incorrect". Can anyone help me with this issue?

1 Answer

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answered by (236k points)

You need to check the connection and the parameters you have used to establish and use that connection. After this procedure, test the connection using the standard parameters. Additionally go to Help > Contents to read more about connection parameters and configurations.

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