This is usually caused by program's bugs. An operation that might look valid is causing errors with the memory and then the application crashes. These errors are typical to happen because of various reasons:
- bug in the code
- compatibility
- Windows compatibility
- corrupted files
- corrupted registry files
I recommend reinstalling the application using its setup package and then repeat the process. If there was something corrupted, the installer should fix them and restore the files to initial condition.