Your account officer confirmed with me that the RJO Vantage Trade Station is not compatible with Windows 10. Are you planning to rectify this?
The software will work on 32 bit versions of Windows XP & 2000. The 64bit version is not supported. I checked the official page, but didn't see anything related to Windows 10 compatibility and update. I recommend you set up a virtual machine and install Windows XP, then you can use the application.
You can download Virtualbox for this procedure, but take note that your computer requires virtualization support (check in BIOS): https://www.virtualbox.org/wiki/Downloads
Set up a virtual machine: https://www.virtualbox.org/manual/ch01.html#gui-createvm