This is a commercial application which means support is assured only for customers. I have tried to download user guides, manuals, or even the application to test it, but there isn't anything available for this procedure. The first thing to seek help is within the application in Help > Contents. This is a very comprehensive application and it's impossible to lack a Help section.
If you still didn't find the answer in the above location, then contact the developers using the following link: http://www.elettrondata.it/en/contatti/