I have checked the official website and downloaded the latest version of the software. I installed it on my Windows 10 x64 and everything worked well. However, there is an issue because the software refuses to start. I have tried all the possible ways to start it, but it's impossible. This could mean that the SmartRecovery LTE is not compatible with the Windows 10 operating system.
The best way to obtain additional info is through Support on their official website. Use the following link to open a ticket and then explain the situation: http://www.radix-int.com/support/support-ticket.html