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LTL freight shipping

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asked by about FedEx Ship Manager
edited by

When trying to ship, the system shows an error (authentication failed). What can cause this and how do I correct so I can ship my freight?

1 Answer

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answered by (264k points)

The authentication issue is related to the username and password. If you receive that message, it means that the data you're using to log-in expired or disabled. I recommend contacting the website where you acquired the username and password in the first place. Secondly, if there is the possibility, go to Start > Control Panel > Internet Options > Connections > LAN Settings. Make sure that no proxy is set up, or if you have one, check it to be correctly configured.

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