First time here? Check out the FAQ!

LTL freight shipping

0 votes
asked by about FedEx Ship Manager
edited by

When trying to ship, the system shows an error (authentication failed). What can cause this and how do I correct so I can ship my freight?

1 Answer

0 votes
answered by (264k points)

The authentication issue is related to the username and password. If you receive that message, it means that the data you're using to log-in expired or disabled. I recommend contacting the website where you acquired the username and password in the first place. Secondly, if there is the possibility, go to Start > Control Panel > Internet Options > Connections > LAN Settings. Make sure that no proxy is set up, or if you have one, check it to be correctly configured.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register