I do not know what program to open to setup the parameters for this Bounce Back.
You can find all the information you need using the PDF manual available for the software. I have checked the official forums and found that all the instructions sna configuration options are available in the PDF manual.
Download link: http://www.cmsproducts.com/Download/pdf/BounceBack_User_Guide.pdf
Note: Make sure you have a compatible PDF reader installed in order to open the file.