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Black screen in WhatsApp with video playback while on Bluestacks.

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Whenever I am playing a WhatsApp video in Bluetacks, a black screen is coming and I am hearing only the audio. Can anyone help me?

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answered by (309k points)

That means you don't have necessary video acceleration. This could be caused by a slow graphic card that can barely keep pace with the demands on your computer. However, try updating the video card and then play the video again. If you encounter the same issues, update the driver for your graphics card.

As another solution, update the Bluestacks application on your computer to meet the latest version using the installer from the official page: http://www.bluestacks.com/

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