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Problem with the AVerMedia TV Player.

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asked by about AVerMedia TV Player
edited by

I have AVerMedia TV Player on My HP ENVY with Windows 10. I continually get the error message (Please start AVerRemote manually). How can I correct or prevent this from happening? If I download it from your website will it correct or reinstall from the download?

1 Answer

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answered by (264k points)

This is a problem caused by compatibility. I recommend visiting the AverMedia website to search your product number in the downloads section. The device you have is not compatible with Windows 10 and because of that it gives you errors. Unfortunately, the only way you can fix it is by installing a new set of drivers (if available!) for Windows 10.

Download page: http://avertv.avermedia.com/Support/Download.aspx?Type=Software

If you find Windows 8.1 drivers, download them and then disable Driver Enforcement on Windows 10 to install them.

Disable Driver Enforcement: Start > Settings > Update and Recovery > Recovery > Restart > Advanced Startup > Troubleshoot > Startup > Restart.

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