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Problems with the printer

0 votes
asked by about Detto IntelliMover
edited by

While downloading from my old computer everything goes well until I'm asked to print out a page and my printer does not work and the system does not allow me do anything else.

1 Answer

0 votes
answered by (264k points)
edited by

If you have issues with the printer, then I recommend you to perform diagnostics. Firstly, go to Device Manager (Start > Run > devmgmt.msc) and make sure that the printer is installed. If no yellow items are displayed, proceed to Start > Control Panel > Hardware and Devices. Locate the printer and right click it then select Enable and Default, then try to print again. If you still have issues, uninstall the driver and software and install them back.

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